Terms of Service

Ekomé – A Brand of Stree Globex Private Limited

Welcome to the Ekomé website. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please refrain from using our website.

1. General

This website is owned and operated by Stree Globex Private Limited under the brand Ekomé.

By using this website, you confirm that:

• You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
• The information provided by you during purchase is accurate and complete.
• We reserve the right to modify or update these Terms & Conditions at any time without prior notice.

2. Products and Availability

Ekomé offers food products intended for personal consumption.

While we make every effort to ensure product availability, certain products may become temporarily unavailable due to demand, supply constraints, or other operational reasons.

We reserve the right to limit quantities or discontinue products without prior notice.

3. Pricing

All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

Ekomé reserves the right to:

• Change product prices at any time without prior notice
• Correct pricing errors that may occur due to technical or human mistakes

In the event of a pricing error, we may cancel the order and issue a refund if payment has already been made.

4. Orders and Payments

• All orders placed on the website must be paid in advance.
• We currently do not offer Cash on Delivery (COD).
• Orders will be processed only after successful payment confirmation through our authorized payment gateway.

Ekomé reserves the right to cancel any order if:

• Payment authorization fails
• Incorrect pricing or product information is displayed
• Fraudulent or suspicious activity is detected

5. Shipping and Delivery

• Orders are processed and shipped according to the terms mentioned in our Shipping Policy.
• Delivery timelines are estimates and may vary depending on logistics conditions or external factors beyond our control.
• Customers are responsible for providing accurate shipping details while placing an order.

For complete details regarding shipping coverage, timelines, and delivery terms, please refer to our Shipping Policy page available on the website.

6. Refunds and Replacements

• Refunds or replacements are provided only in accordance with our Refund, Replacement & Cancellation Policy.
• Customers are advised to review the policy before making a purchase.

For complete details regarding eligibility, claim process, and timelines, please refer to the Refund, Replacement & Cancellation Policy page available on our website.

7. Intellectual Property

All content on this website including:

• Brand name
• Logos
• Images
• Product descriptions
• Graphics
• Website design

are the intellectual property of Stree Globex Private Limited and are protected by applicable copyright and trademark laws.

Unauthorized use, reproduction, or distribution of any content from this website is strictly prohibited.

8. Limitation of Liability

Ekomé makes every effort to ensure the accuracy of information on the website. However, we do not guarantee that the website will be error-free or uninterrupted.

Stree Globex Private Limited shall not be liable for:

• Any indirect or incidental damages arising from the use of the website
• Delays or failures caused by circumstances beyond our control

9. External Links

• Our website may contain links to third-party websites for informational purposes.
• Ekomé is not responsible for the content, privacy practices, or policies of these external websites.

10. Governing Law

• These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
• Any disputes arising in relation to these terms shall be subject to the jurisdiction of the courts in India.