Privacy Policy

Ekomé – A Brand of Stree Globex Private Limited

At Ekomé, operated by Stree Globex Private Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our website, place an order, or contact us:

Personal Information

  1. Full name
  2. Email address
  3. Phone number
  4. Shipping and billing address
  5. Payment details (processed securely via payment gateways)

Non-Personal Information

  • Browser type
  • IP address
  • Device information
  • Website usage data such as pages visited and time spent on the website

This information helps us improve user experience and website performance.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and deliver your orders
  • To communicate order updates and customer support
  • To improve our products, services, and website experience
  • To send promotional offers, updates, or newsletters (if opted in)
  • To prevent fraudulent transactions and ensure platform security
  • To comply with legal and regulatory requirements

3. Payment Information

All payments made on our website are processed through secure third-party payment gateways. We do not store or have direct access to your card or banking details.

Payment gateways follow industry security standards to protect your information.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third parties when necessary, such as:

  • Logistics and delivery partners to deliver your orders
  • Payment gateway providers to process transactions
  • Technology and website service providers to operate our website
  • Legal authorities, if required by law or regulatory obligation

These partners are required to keep your information secure and confidential.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve browsing experience and analyze website traffic.

Cookies help us:

  • Remember your preferences
  • Improve website performance
  • Provide a better shopping experience

You may disable cookies in your browser settings if you prefer.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to protect your information, no method of online transmission or storage is 100% secure.

7. Your Rights

You may request to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data, where legally applicable
  • Requests can be made by contacting us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external websites.

We recommend reviewing their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Updated policies will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Ekomé – Stree Globex Private Limited
Email: info@streeglobex.com